Director of Operation

📍Roanoke VA
Full Time | Salary | Leadership Position
Family Owned Commercial Cleaning Company

We are a growing, family-owned commercial cleaning company looking for a dependable, people-focused Director of Operations to lead our field operations in the Roanoke area. This role is responsible for managing day-to-day execution, supporting our subcontractor cleaning teams, ensuring quality standards are met, and helping maintain strong, reliable operations as we continue to grow.

This is a hands-on leadership position for someone who takes pride in accountability, follows through on commitments, and leads by example.

What You’ll Do

• Lead and oversee daily field operations
• Supervise and support subcontractor cleaning teams
• Ensure schedules, coverage, and staffing needs are met
• Oversee specialty cleaning projects and after-hours work when needed
• Maintain quality control and ensure company standards are followed
• Support training, onboarding, and performance expectations
• Troubleshoot operational challenges and resolve escalations
• Work closely with leadership to continuously strengthen operations
• Contribute to growth by maintaining reliable execution and consistency

Schedule

• Monday – Friday | 12:00 PM to 8:00 PM ( flexible shifts/ hours)
• On-call or after-hours support as needed for operations or projects

Compensation & Benefits

• Competitive salaried leadership role
• Health stipend
• Fuel stipend
• Quarterly performance bonus eligibility
• Paid Time Off and paid company holidays
• Company phone, badge, apparel, and business resources

What We’re Looking For

• Leadership or operations experience preferred (cleaning, facility services, hospitality, logistics, or similar a plus)
• Strong ability to motivate, support, and hold teams accountable
• Calm problem solver, reliable, and highly organized
• Comfortable working in the field when needed
• Professional communication and teamwork mindset
• Valid driver’s license and dependable transportation

Qualifications:

· 2–4 years of operations, facility, or team leadership experience (cleaning or service industry preferred)

· Strong organizational and communication skills

· Problem-solver with the ability to manage competing priorities

· Reliable transportation required

· Must pass background and reference checks

Who Thrives Here:

· Leads with integrity and takes ownership of outcomes

· Thrives in fast-paced, people-first environments

· Communicates clearly and directly — even under pressure

· Holds themselves accountable without needing micromanagement

· Cares about delivering consistent quality to every client

Compensation:

Base Salary: $42,000/year
Health Stipend: $3,000/year ($200/month)
Quarterly Bonus based on performance

Application Instructions:
To apply, please send:
1. Your resume
2. A short written note introducing yourself and sharing why this role excites you

Send all materials to mcash@360clean.com And tshaw@360clean.com with the subject line: “Director Of Operations – [Your Name]”.

Who We Are

We are a family-owned company that believes in treating our team like people first, not numbers. We work hard, support one another, celebrate wins, and build long-term relationships with our team and customers. If you value accountability, teamwork, and being part of a supportive company that is continuing to grow, we would love to talk with you.

Compensation: $42,000.00 per year

At 360clean, we take great pride in building a culture that embraces everyone like family. Our franchisees are looking for reliable and trustworthy individuals who take pride in their work. If this sounds like you, a career with an independently owned and operated 360clean franchise could be a great fit for you.

Notice

360Brands, Inc. is the franchisor of the 360clean® franchised system. Each 360clean® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, 360Brands, Inc. lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. 360Brands, Inc. is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent 360clean® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither 360Brands, Inc. (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. 360Brands, Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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